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cally

(21,794 posts)

10. We have a new unit and have had to call them back once or twice

Reply to brush (Original post)

Sun Jul 20, 2025, 06:46 PM

Jul 20

they came within 24 hours and fixed it. If your installer won’t repair, then call manufacturer. You probably have some sort of warranty. Then the installer and manufacturer can argue among themselves, who is responsible.

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ProfessorGAC

11 replies

= new reply since forum marked as read

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DU legal eagles. I need advice. I live in Vegas and my recent AC comprssoer... [View all] brush Jul 20 OP

Give the first guy an opportunity to make it right. writerJT Jul 20 #1

Thanks. I'll try that, but what if he refuses? brush Jul 20 #2

Document everything. writerJT Jul 20 #5

Thank you. Good advice. brush Jul 20 #6

Well, you can post a BBB report on the firm, but my big bit of advice is to just move on. Sure, you got ripped off, but SWBTATTReg Jul 20 #3

You have to give the original installer the opportunity to fix it under warranty, assuming there is one. MichMan Jul 20 #4

But even if I agreed to the price, shouldn't he stand by his guaranteee... brush Jul 20 #7

That is exactly why I said........ MichMan Jul 20 #8

Thanks. I'll see what happens when I call hm. . AC is important in VEgas. brush Jul 20 #9

We have a new unit and have had to call them back once or twice cally Jul 20 #10

That's Why I Would Do ProfessorGAC Jul 20 #11