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In reply to the discussion: Gen Z stare? [View all]markpkessinger
(8,809 posts)Last edited Tue Jul 15, 2025, 04:52 PM - Edit history (1)
I've noticed it at work. I'll call the Help Desk (which has a lot of Gen-Z employees) for something. In the past, the kind of back and forth banter would go something like this:
Me: "Hi, this is Mark in XYZ department.
Help Desk rep: "Hi, Mark, this is John. What can I help you with?"
Me: [I then explain why I'm calling.]
Now, it's this:
Me: "Hi, this is Mark in XYZ department.
[Dead silence. No acknowledgment. Nothing]
Me: [I then explain why I'm calling]
It's a little thing, true. But that kind of banter -- just acknowledging someone -- helps to smooth out social and professional interactions. And the lack of it introduces a thoroughly unnecessary awkwardness into the conversation!
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