Bicycling

On jobs we sent out workers to do we bill the glass at full list price, but when selling glass there was a 90% discount off list price (and at that discount we still made money). The reason for this is customers would not object to the price given for the glass, but would object to the labor costs, thus it was easier to charge a high price for items then to increase the labor rate. This was true even through labor was NOT subject to the sales tax, but we had to use the list price when collecting that sales tax. I.e. If the actual cost of labor was used and the actual cost of the items were used, the customer would pay the same except the sales tax paid would be less. The problem was customers looked at the labor cost and complained about the rate, they accepted the cost of the glass and other items used.

Just pointing out the the profit on the parts may be more then enough to pay for the labor in addition to the part.

By the way this reminds me I have drop off my bicycle at my bike shop. I purchased a SKS chain guard on the net and just like I found on my other bike when I did that I do not have the tools to remove the bottom bracket. The SKS chain guard attachs to the bottom bracket. I was charged $20 to do the job last time. It is a five minute job if you have the tools. Without the tools pay the $20. The tool is expensive if you use it only once and, at best, I will use only twice, paying the $20 is cheaper then the tool.