Help. I just got a refurbised laptop so I don't have to sit at my desktop so much... [View all]

I'm having trouble setting it up as it keeps asking for a password and the passwords have to match. It's totally frustrating and I'm wondering if passwords were entered into it previously that I don't have access to.

It asks for my name, no problem. My email address. I got a hew one from gmail as my other one is used on by the desktop. Then it asks for the email address and password I just got but it still says passwords don't match in the verify field.

I'm thinking I may have to contact the seller.