frustrating ceiling fan problem [View all]

Hi ...

In spring 2015, I bought an Emerson fan (Emerson Carrera Grande Eco Ceiling Fan -- $510).

It worked fine for a couple of months, then started to emit a burning smell when it was first turned on. Most of the smell dissipated over 15 minutes as the fan ran. (If the smell started strong, low-level odor would linger.)

Emerson sent me a replacement fan that was installed in early fall. It worked fine. Between then and June 2016, it was fine. Then the same problem came back.

When I contacted Emerson, they said that the odds of the same problem happening with two fans was quite low. They had no idea why this was happening, and asked that I get my wiring checked.

An electrician with a lot of experience with ceiling fans came over on Friday morning. And the fan worked properly! I could not believe it! He inspected the junction box at the ceiling, and saw no signs of burning. He opened the bottom cover that allows light fixtures to be attached and saw no visible damage on the motor.

Later that evening, when i turned on the fan, the damn odor came back. And this morning, it's even stronger.

I am at my wits end. I've already spent almost $400 with the installation, replacement and latest inspection. It's ridiculous. I can't believe this is happening.