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United Kingdom

RockRaven

(17,638 posts)

1. You know what is bad customer service? Forcing your employee NOT to speak the customer's preferred

Reply to geardaddy (Original post)

Thu Jul 18, 2019, 10:44 PM

Jul 2019

language even though they are fully fluent/a native speaker.

That KFC statement is mind-bogglingly stupid. They claim their policy is the EXACT thing Ms Hughes was doing and was instructed not to do. You cannot evade a factual claim with evasive pablum which, if taken seriously, condemns the action which is the content of the factual claim.

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Bangor KFC worker 'told not to speak Welsh to customers' [View all] geardaddy Jul 2019 OP

You know what is bad customer service? Forcing your employee NOT to speak the customer's preferred RockRaven Jul 2019 #1

The rhetoric is like something from a bad 80's movie utopian Jul 2019 #3

I'm going to start speaking Spanish in public wherever I can Chipper Chat Jul 2019 #2

Yo tambien. Pacifist Patriot Jul 2019 #7

I've been to Llanfairpwllgwyngyllgogerychwyrndrobwllllantysiliogogogoch Historic NY Jul 2019 #4

It took me a bit, but this Bangor is probably Stonepounder Jul 2019 #5

Bangor, Wales is the original Bangor (I believe) geardaddy Jul 2019 #6