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I would be shaking too!!! elleng Sep 1 #1
Thank you for the hug, elleng. I really need one! BComplex Sep 1 #3
Hmm. If you have an Apple laptop or tablet-- viva la Sep 1 #2
I have an ipad that is not hooked up to a phone number! That's a great idea! BComplex Sep 1 #4
Hmm CloudWatcher Sep 1 #8
But can't you move a phone number to another device? viva la Sep 1 #30
Sure CloudWatcher Sep 1 #33
it does not surprise me at all Skittles Sep 1 #5
The tech Codifer Sep 1 #6
LOL! BComplex Sep 1 #7
I am 76 this is the crap we all go through Oppaloopa Sep 1 #9
Doesn't it seem to you like it's getting worse? Or am I just getting really fed up? BComplex Sep 1 #11
Its worse Hornedfrog2000 Sep 1 #14
Did they summon the Council of Geniuses? JoseBalow Sep 1 #10
Yep! That's them! BComplex Sep 1 #12
Seems like any insurance is just a big scam anymore mdbl Sep 1 #13
There's a hole in the bucket luvallpeeps Sep 1 #15
I feel your frustration and anger! slightlv Sep 1 #16
I am so sorry for your predicament, slightlv. BComplex Sep 1 #22
I agree with this! slightlv Sep 1 #44
Email recovery DownriverDem Sep 1 #17
It's unfortunate that it's a holiday. The timing of problems like these can take more than a day to solve. ancianita Sep 1 #18
I am glad we have the insurance, but it wasn't just today. We've been working on this since Saturday the 23rd. BComplex Sep 1 #24
I see. I got the impression from your OP that it's just the past day or two. Well, here's the ancianita Sep 1 #29
Today was kind of a culmination of so many attempts to get help, and getting conflicting stories on BComplex Sep 1 #36
Understood. I hope things do go better, and glad that you appreciate ancianita Sep 1 #43
Yep! BComplex Sep 1 #47
You're right-- these things always happen only on holiday weekends. viva la Sep 1 #32
I would be shaking mad too. God forbid anyone should actually help. How hard would it have LoisB Sep 1 #19
I know, LoisB! That's why we drove the hour drive (one hour each way) when we called the Apple store BComplex Sep 1 #25
You hit the nail on the head - SALES. LoisB Sep 1 #45
I Feel Your Pain ProfessorGAC Sep 1 #20
That happened to me with the cable company here twice! BComplex Sep 1 #37
Thanks for showing us why we should never buy that insurance. iemanja Sep 1 #21
Good idea! BComplex Sep 1 #26
And copy the state council on aging TommyT139 Sep 1 #46
Not quite Kafka, but suggestive of it. NNadir Sep 1 #23
That's what I've been thinking! BComplex Sep 1 #27
it's "iKafka". (I'm copywriting that. It's mine!) ret5hd Sep 1 #28
Your Czech is in the mail n/t BaronChocula Sep 1 #40
Used to love Apple IbogaProject Sep 1 #31
I'm so sorry. I would send a copy of this to Apple headquarters. HeartsCanHope Sep 1 #34
call Apple Care and ask to speak to a supervisor Tetrachloride Sep 1 #35
I used to get results writing letters to corporate CEOs BaronChocula Sep 1 #39
I have to guess that you tried calling his phone also sending texts that might show up in a banner..? Even though the Exp Sep 1 #38
We dealt with this recently too Dr. Shepper Sep 1 #41
What a nightmare...I don't have Apple products. Joinfortmill Sep 1 #42
Sadly, this is a very typical experience when dealing with tech people vanamonde Tuesday #48
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