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Zorro

(18,921 posts)
Tue May 26, 2026, 03:04 PM Yesterday

Hackers got data on 5.5 million ADT customers by phishing, report says

Another massive data breach is attributed to a single-sign-on attack.

Millions of people use security company ADT to protect their home or business. And yet their cybersecurity may have been compromised in the latest high-profile breach from hacking group ShinyHunters.

The website Have I Been Pwned reports that a ShinyHunters data breach included 5.5 million unique email addresses associated with ADT customers. ADT says that customers' payment information wasn't compromised.

Still, the company confirmed that the breach included customer names, phone numbers, and addresses, as well as Social Security and Tax ID numbers in a minority of cases.

"ADT's cybersecurity systems detected unauthorized access to a limited set of customer and prospective customer data on April 20," reads an ADT blog post confirming the breach. "The company's response protocols activated immediately — terminating the intrusion, launching a forensic investigation with leading third-party cybersecurity experts, and notifying law enforcement."

https://mashable.com/article/adt-shinyhunters-data-breach-5-5-million-people

This data breach was reported about a month ago, but don't recall seeing in on DU.

It's bothersome that a security company's data would be compromised. I don't have a ADT account, but I received the hacker spam yesterday; I suspect they got my email when I submitted a temporary change of address form to the USPS, which typically floods the change of address process with contact information for a raft of commercial products and services providers (including ADT).

For those who may be curious about what a hacker spam email might read, I include it in the following:

Hello,

We are the ShinyHunters hacking group.
A few months ago, we gained access to your devices and started monitoring your online activities.

What happened:
We gained access to the ADT.com (Home Security) database where you have an account and easily accessed your email.
You weren't very careful about the links you opened.
A week later, we installed an exploit on your devices, including your phone, giving us access to your microphone,
camera, keyboard, and all your data.
We have your photos, browsing history, conversations, and contact list.

Among other things, we discovered that you frequently visit adult websites and watch explicit videos.
We managed to record you and created videos of you pleasuring yourself.
With a few clicks, we can share these videos with your friends,
colleagues, and family or even make them public.

Proposal:
Send us $2000 in Bitcoin to the following wallet:
1FXDapqYJTHeXafDFC1j35zSWZDkLh5qyf

We'll delete everything immediately.
You have 48 hours from the moment you open this email.
Once the payment is received, we'll remove the malware from your devices.

What you should NOT do:
Do not reply (email was sent from a hacked account).
Do not contact the police or anyone else—we'll release the videos along with other stuff all over the internet.
Do not try to reset your devices—everything is stored on remote servers.

What you don’t need to worry about:
We will see your payment immediately—the wallet is generated specifically for you.
We will not share your videos or other things after payment—there is no reason to continue causing problems.
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Hackers got data on 5.5 million ADT customers by phishing, report says (Original Post) Zorro Yesterday OP
The email quoted reads fake to me. snot 22 hrs ago #1
Yes, it seems fake canetoad 21 hrs ago #2

snot

(11,858 posts)
1. The email quoted reads fake to me.
Tue May 26, 2026, 06:08 PM
22 hrs ago

That said, my data has been breached at least 4 times because despite my efforts to protect my privacy as far as possible, 4 different companies failed to keep data collected from me safe. In each case, I got a letter informing me of the breach (usually quite belatedly) and offering no compensation other than a security service that merely notifies me when it finds my private data online. Since I already know it's on the dark web and there's nothing I can do to put the horse back in the barn, this notice is completely worthless.

We need laws prohibiting the collection of excessive amounts of data about individuals and imposing severe financial penalties on cos. that fail to keep our data safe.

On another, related front: it seems to me that the continual push among companies to require that we share more and more data about ourselves and to rely on cloud-based cos. for storage, especially for things like passkeys, under the pretense that any of this will somehow make us more secure, seems to me benighted at best and probably more accurately knowlingly fraudulent.

First, every online co. I've interacted with has urgently sought my cell number. But my cell phone is the least secure device in my system, easily surveilled by governments or anyone else with a bit of cheap equipent and much more likely than a desktop or laptop to be stolen or lost. If I have access to snail mail, a land line, my desktop computer, or a laptop, it seems to me that it would be much better to use one of those and leave my cell phone out of it.

Second, any so-called security protocol that requires you to upload additional info to a company or server that you don't control simply exposes that additional info to more hackers. It doesn't matter whether it's a record of your password, your cell number, your social security number, your driver's license, your mother's maiden name, your first pet's name, your fingerprint, your iris print, your face, your body oder, or all of the above; the company collecting that data has to keep a record of it in order to (pretend to) use it to authenticate you, and that record can be hacked. And the more personal data you upload and the more sites you upload it to, the greater the likelihood that one or more such sites will be hacked, and thus the more vulnerable you are.

In contrast, a unique, strong password kept offline by you for each of your accounts is for all practical purposes unhackable.



canetoad

(21,069 posts)
2. Yes, it seems fake
Tue May 26, 2026, 07:13 PM
21 hrs ago

More like a bluff than an actual hacking operation. Still, it may instill fear in people with guilty secrets and they'll pay up.

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