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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsStanChart CEO Says AI to Replace 'Lower-Value Human Capital'
Standard Chartered Plc Chief Executive Officer Bill Winters delivered a blunt message on the future of the banks workforce, warning that a push into artificial intelligence will eliminate thousands of roles as the lender replaces lower-value human capital with technology.
The bank on Tuesday unveiled a plan to cut more than 15% of its support staff by 2030 through building up its use of AI to streamline operations. It employed about 52,000 people in such roles at the end of last year, with a footprint spanning India, China, Poland, Singapore, and Hong Kong.
Its not cost cutting; its replacing in some cases lower-value human capital with the financial capital and the investment capital were putting in, Winters said at a briefing in Hong Kong on Tuesday, adding that affected staff would receive good clear notice ahead of time.
We dont have job losses, but we do have job role reductions in favor of the machines, and that will accelerate as we go forward into AI, he said.
Winters remarks echo a growing candor among global financial leaders regarding the realities of automation, shifting away from previous narratives that framed AI purely as a tool to augment, rather than replace, human workers.
https://www.bloomberg.com/news/articles/2026-05-19/stanchart-ceo-says-ai-to-replace-lower-value-human-capital?accessToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzb3VyY2UiOiJTdWJzY3JpYmVyR2lmdGVkQXJ0aWNsZSIsImlhdCI6MTc3OTIwMDYwNCwiZXhwIjoxNzc5ODA1NDA0LCJhcnRpY2xlSWQiOiJURjlKMFhLSkg2VkIwMCIsImJjb25uZWN0SWQiOiJDNjgyQTUwQzJCRDM0MTFCQTgwQjEwQjZEQjczQzM1MSJ9.WzWsL5jC7adF6ILhI4688UEX44Q0YCDegwDxArtxHz8
IMHO replacing "lower-value human capital" is an unwelcome truth, and we're beginning to see a lot of that today.
AI combined with robotics/automation will replace millions of workers, and governments are not prepared -- or even planning to be prepared to deal with how to cope with mass unemployment on that scale. A universal basic income may end up being the best way to go, but there will be tremendous pushback from those who will refuse to accept that government should "reward" the unemployed.
And sorry for all the link trackers -- that's how Bloomberg gift articles roll...
LearnedHand
(5,600 posts)bucolic_frolic
(55,818 posts)Revolts of mass unemployment roiled Europe for much of the 1800s, culminating in the Revolutions of 1848, The Paris Commune, the deposing of several monarchs, and the Italian Constitutional Republic. Of course Europe had no way to deal with this, their populations from Ireland to Italy emigrated to north America. LVHC left town.
What do you do with excess humans today?
CrispyQ
(41,098 posts)That got a sad laugh out of me, since we're so good at ignoring the 8-billion-pound elephant in the room. And then there's climate change & trying to squeeze that elephant into smaller & smaller areas. What's Maga gonna do when the immigrants invading their northern towns are white, southwestern Americans, not brown foreigners? What's the world going to do when you can't build walls tall enough to keep the people in affected areas out? A few days ago I read a comment on social media & it really struck a nerve. What if you could create utopia, but you choose not to? That's humanity right there. We're on a bad trajectory.
underpants
(197,179 posts)Kid Berwyn
(25,091 posts)
The guy looks like a money launderer, which goes great with his membership on the Integrity Council.
Buns_of_Fire
(19,222 posts)Midnight Writer
(25,741 posts)They got rich off this system, and now they want to destroy it and replace it with...?
Who is going to buy their shit when no one has jobs?
They are blinded by greed.
UpInArms
(55,356 posts)These corporations will discard workers and pocket the profits
Those a families who depend on wages
they are not numbers on a screen
Sanity Claws
(22,440 posts)I'll bet he doesn't even understand what this says about him.
Also, let's not forget that they are defunding public education. This makes everyone outside their tight class of oligarchs a member of the lower value human capital class.
Hey Joe
(812 posts)to their own stench.
They only smell the money
Hey Joe
(812 posts)role reductions in favor of the machines, and that will accelerate going forward .!!!!!
That directly means JOB LOSSES asshole!!
The second half of the sentence directly contradicts the first half of the sentence.
We are living in upside down world it seems.
0rganism
(25,715 posts)He likely has a plan for that, I'm guessing it involves a mercenary "security team", but he'll have to call those shots. Will he find a way to replace those roles with robots?
Interesting times...
peggysue2
(12,595 posts)His insurance firm is looking at laying off 50% of their agents within the next year. My son has run his own office for over 15 years. All dental and vision insurance plans will be canceled by January 2027. Their contracts have been completely revamped to the detriment of flesh and blood employees and contractors.
The company is going digital/AI.
The jobs? They're going extinct.
In my son's words: How the hell are people suppose to live?
Happy days!
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